1- Without prejudice to the contractual and statutory warranty provisions, the Consumer has the right to exchange the product provided by the Store within seven (7) days from the date of receiving the product. The Consumer shall not be entitled to exchange the product after the seven-day period has elapsed.
2- To be eligible for an exchange, the product must be in good condition, and the Consumer must not have used the product or benefited from it. The Store has the right to inspect the product before approving the exchange to verify its condition.
The Consumer shall bear the shipping costs if they wish to exchange the product. For international exchanges, the Consumer shall bear all shipping costs and shall be responsible for delivering the product to the shipping company. In the event of a defect or an error attributable to the Store, the Consumer shall be compensated accordingly.
1- If the product was manufactured specifically at the Consumer's request or according to specifications provided by the Consumer, except for products that are defective or do not comply with the specifications provided by the Consumer.
2- If the product consists of video tapes, records, CDs, or computer software that has been used.
3- If the product consists of newspapers, magazines, publications, books, or other written works.
4- If a defect appears in the product as a result of improper handling or misuse by the Consumer.
5- If the contract concerns the provision of accommodation, transportation, or catering services.
6- If the contract concerns the purchase of software or digital products delivered via the Internet.
1- Without prejudice to the contractual and statutory warranty provisions, the Consumer has the right to terminate the contract and return the product provided by the Store within seven (7) days from the date of receiving the product. The Consumer shall not be entitled to return the product after the seven-day period has elapsed.
2- To be eligible for a return, the product must be in good condition, and the Consumer must not have used the product or benefited from it. The Store has the right to inspect the product before approving the return to verify its condition.
3- The Consumer shall bear the costs arising from the return process. For international returns, the Consumer shall bear all shipping costs and shall be responsible for delivering the product to the shipping company. In the event of a defect or an error attributable to the Store, the Consumer shall be compensated accordingly.
1- If the product was manufactured specifically at the Consumer's request or according to specifications provided by the Consumer, except for products that are defective or do not comply with the specifications provided by the Consumer.
2- If the product consists of video tapes, records, CDs, or computer software that has been used.
3- If the product consists of newspapers, magazines, publications, books, or other written works.
4- If a defect appears in the product as a result of improper handling or misuse by the Consumer.
5- If the contract concerns the provision of accommodation, transportation, or catering services.
6- If the contract concerns the purchase of software or digital products delivered via the Internet.
