At Velvia, we are committed to processing and shipping your orders as quickly as possible to ensure a smooth and convenient shopping experience.
Orders are processed within 1 to 3 business days from the date the order is confirmed.
Please note that order processing does not include:
Delivery times depend on the shipping company and destination city. Delivery usually takes:
Delivery times may vary during peak seasons or promotional periods.
Shipping fees are calculated at checkout based on:
The Store may offer free shipping promotions during certain periods or when the order value exceeds a specified amount.
Once your order has been shipped, you will receive a tracking number via text message or email, allowing you to track the status of your shipment.
Once the order has been handed over to the shipping company, responsibility for delivery lies with the shipping company. Delays may occur due to circumstances beyond the Store's control.
Please ensure that your address and phone number are entered correctly to ensure that your order is delivered without delay.
Providing incorrect or incomplete information may result in delays or the return of the order.
If you have any questions regarding shipping, you can contact us through:
